Owning a home means there are times when you need to call a professional for repairs, including for your garage door. There are a lot of companies out there to choose from, so how do you know you are choosing the right company to do the repairs you need? There are several factors to consider to ensure that you are hiring a company that is capable of doing the task at hand. Here are some of the most important things to consider when hiring a garage door repair company.
A Solid Reputation
Not only is your garage a place to store your valuables, but it is often also used as an entrance to your home, so it is essential that you hire a company with a solid reputation for getting the job done correctly. When searching for a company with a good reputation, keep in mind that “word of mouth” is often the best place to start. Asking family and friends for recommendations and searching the Better Business Bureau for local recommendations is your best option.
Transparent About Pricing
One of the most important qualities to look for in a reliable garage door repair company is transparency. A trustworthy company will be completely upfront and honest about pricing. It is essential that your contract be specific about all charges; there shouldn't be any extra or hidden fees that are added to your bill after the work is complete.
Efficient Work Schedule
One of the most frustrating things homeowners experience is hiring a contractor to do work around their home and finding out that the contractor doesn't follow an efficient work schedule. The garage door repair company you hire should have all of the tools and equipment required to complete the job as well as show up at the scheduled time to begin the project and most importantly, finish the project within a reasonable time frame.
Insured and Bonded
As a homeowner, you know that mistakes happen, but when it comes to hiring a company to do repair work on your garage door, the last thing you want is to be responsible for the company's mistakes. So, it is crucial you verify that the company you are considering is licensed and bonded, which will protect you should there be any mistakes during or after the repairs.
Free Quotes and a Guarantee
In most situations, it is the quote or estimate that helps people make their final decision on which contractor to choose. The quote should include detailed information about the services required, the time it will take to complete the project, all parts that are needed to effectively complete the task and an estimate of the total cost. A respected and trustworthy garage door repair and installment company will offer you a free quote, and you shouldn't be obligated to choose the company providing the quote. Along with a free quote, it is important to select a company that offers a guarantee for the work they do.
Good customer service is also an important factor when choosing a garage door repair company. You should have a complete understanding of the problem at hand, which means the company should explain the problem to you in a way that is easy to comprehend. They should also explain how the problem will be addressed. The company should also be happy to address any questions or concerns you may have as well as be available by phone during regular business hours.
If you are need of garage door repairs or installation, contact us at American Garage Door. We are the source to go to for a trustworthy and reliable garage door company.